Privacy policy

We are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.

Order Information: Name, billing address, shipping address, payment confirmation, and credit card details.

Device information: IP address, time zone, web browser, and how you interact with our store.

We collect this data for the following legal purposes:

To fulfill orders, arrange shipping, and process payments.

To communicate with you regarding orders or inquiries.

To screen transactions for potential risk or fraud.

To send marketing emails if explicitly opted in.

Sharing with Third Party Providers
We securely share your information with trusted third party providers.

Shopify: To power lllbear's e-commerce platform.

Payment Gateways: To process credit card payments securely.

Delivery Services: To print address labels and arrange shipment of your packages.

Analytics and Marketing Tools: To track store performance and sales trends.

Storage, Security, and Cross Border Transfers

Because we use Shopify, your data will be transferred and stored securely on global servers located outside of New Zealand. Your information is protected using industry standard encryption protocols.

Your rights under New Zealand law
Under New Zealand Privacy Act 2020, you have full control over your personal data. You have the right to:

Request access to the personal information we hold.

Request corrections to any incorrect information.

Request that we completely delete your data from our records.


Please email lllbear.web@gmail.com for any data queries.
Please allow 3-5 days for our reply.